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TERMS AND CONDITIONS<\/strong><\/p>\n 2.1. Any quote is valid for 30 days from the date of dispatch, and may be subject to review after that time.<\/p>\n 2.2. In the event of an error in the submitted quote, \u00a0TRA\u00c7O A\u00c7ORIANO, UNIPESSOAL LDA \u00a0reserves the right, during its validity (30 days), to rectify it.<\/p>\n 2.3. Any change at the customer’s request, service or expense that was not expressed in the initial budget, has an additional cost.<\/p>\n 3.1. All the contents of this website, which includes texts, design, illustrations, logos, video, audio, photographs and other elements, are protected by law, under the Copyright and Related Rights Code. It is not permitted to display, reproduce, distribute, modify, transmit or use the contents in any way, for any public or commercial purpose, without our prior and express written consent.<\/p>\n 3.2. The contents of this website are protected by Direitos de Autor e Direitos Conexos (Copyright and Related Rights), Direitos de Propriedade Industrial (Industrial Property Rights), by the Lei da Criminalidade Inform\u00e1tica (Computer Crime Law) and are the property of \u00a0TRA\u00c7O A\u00c7ORIANO, UNIPESSOAL LDA .<\/p>\n 3.3. The work\/projects copyrights will only be the property of the client, when finalized, approved and paid in full.<\/p>\n 3.4. We reserve the right not to provide the customer with the editable files, fonts or other tools and software necessary for the production of the work\/projects.<\/p>\n 3.5. \u00a0TRA\u00c7O A\u00c7ORIANO, UNIPESSOAL LDA \u00a0reserves the right to take legal action against the authors of any unauthorised copy, reproduction, dissemination or commercial exploitation of texts, design, illustrations, logos, video, audio, photographs and other elements, which ownership has not been transmitted to the customer.<\/p>\n 3.6. The customer is responsible for ensuring that the materials provided by him for the execution of the work\/projects do not infringe any third party’s Copyright or Industrial Property Rights and for any damages caused to \u00a0TRA\u00c7O A\u00c7ORIANO, UNIPESSOAL LDA , due to their improper use.<\/p>\n The European Union has created a website to support consumers to submit their complaints about any dispute in which they are involved. In this context, \u00a0TRA\u00c7O A\u00c7ORIANO, UNIPESSOAL LDA \u00a0provides all the information so that you can exercise your right of complaint with an official entity, third and impartial to the process, (“dispute resolution entity”) that will help you to resolve the dispute in question.<\/p>\n So, if you were unhappy with the purchase of a good or service on our website, or with the solution we presented to resolve a situation, you can access this official website https:\/\/ec.europa.eu\/consumers\/odr\/main \/index.cfm?event=main.home2.show&lng=PT and expose your dispute.<\/p>\n 4.1. What is alternative dispute resolution?<\/p>\n Alternative dispute resolution is the possibility that all consumers have at their disposal to appeal to official entities that help them in the resolution, or guidance of any conflict, before opening litigious processes in court.<\/p>\n As a general rule, the procedure is as follows: the client asks an impartial third party to act as an intermediary between you and the trader who is the target of your complaint. The intermediary can suggest a solution to your complaint, impose a solution on both parties or bring the parties together to find a solution.<\/p>\n You may know the concept of alternative dispute resolution by another name: ‘mediation’, ‘conciliation’, ‘arbitration’ or ‘committee responsible for consumer disputes’.<\/p>\n Alternative dispute resolution is, as a rule, less expensive, less formal and faster than the judicial process.<\/p>\n Suggestions of Alternative Dispute Resolution Entities:<\/p>\n CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/p>\n http:\/\/www.arbitragemdeconsumo.org\/<\/p>\n Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/p>\n http:\/\/www.centroarbitragemlisboa.pt\/<\/p>\n Centro de Arbitragem de Conflitos de Consumo do Vale do Ave\/Tribunal Arbitral<\/p>\n \n\n
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